Privacy Policy – Savviour Builderrs

Savviour Builderrs, operated by Saviour Builders Private Limited (“Company”, “we”, “our” or “us”), respects your privacy and is committed to protecting the personal information you share with us through our official website, https://saviourindia.com/.

This Privacy Policy explains what personal information we may collect, how we use and share it, how we protect it, and the choices available to you when you interact with our website, submit a property enquiry, request a callback, or express interest in our residential and commercial real estate projects.

By using our website or voluntarily submitting your information, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

  1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

1.1 Personal and Contact Information

  • Name
  • Mobile or telephone number
  • Email address
  • Any other contact details you voluntarily provide through our enquiry or contact forms

1.2 Property Enquiry Information

  • Project or property you are interested in
  • Preferred property type, such as residential or commercial
  • Enquiry details, questions, comments or messages
  • Preferred date and time for a callback or site visit, where requested
  • Other information you voluntarily provide to help us respond to your enquiry

1.3 Technical and Website Usage Information

When you visit our website, certain technical information may be collected automatically through server logs, cookies or analytics technologies, where enabled. This may include:

  • IP address and general device or browser information
  • Pages visited and interactions with website features
  • Referring website or page
  • Date, time and duration of website visits
  • Basic website performance and diagnostic information

1.4 Communication Information

We may retain relevant records of communications between you and our authorized representatives, including enquiry-related emails, messages, callback details and other correspondence, where necessary for customer service, business operations or legal compliance.

Please do not submit sensitive personal information through general enquiry forms unless it is specifically required and an appropriate channel has been provided.

  1. How We Use Your Information

We may use your personal information for the following purposes:

  • Responding to enquiries: To answer your questions and provide information about our projects, properties, pricing and availability.
  • Site visits and callbacks: To arrange property visits, schedule callbacks and coordinate appointments.
  • Project updates: To share relevant construction updates, project information, offers, events and other communications relating to your enquiry.
  • Customer relationship management: To manage enquiries, maintain communication records and coordinate with authorized sales teams and channel partners.
  • Website improvement: To understand website usage, improve content, enhance user experience and troubleshoot technical issues.
  • Security and fraud prevention: To identify suspicious activity, protect our website and help prevent impersonation or unauthorized access.
  • Legal and regulatory compliance: To fulfil applicable legal, regulatory, recordkeeping and accounting obligations.
  • Business administration: To maintain internal records and support our legitimate business operations, subject to applicable law.

Where required by law, we will obtain consent or establish another appropriate lawful basis before processing personal information for a particular purpose.

  1. How We Share Your Information

We do not sell your personal information to third parties.

We may share relevant information, where necessary and permitted by law, with the following categories of recipients:

3.1 Internal Teams and Authorized Representatives

Our employees, customer service teams, authorized sales representatives and channel partners may receive relevant enquiry details to respond to your requests, coordinate site visits or provide information about the project in which you have expressed interest.

3.2 Service Providers

We may use third-party service providers for website hosting, information technology, customer relationship management (CRM), analytics, email delivery, telecommunications, SMS, messaging and related business services.

Such providers may process personal information on our behalf, subject to appropriate contractual, confidentiality and data protection arrangements, as applicable.

3.3 Business and Project-Related Parties

Where necessary to fulfil your specific request or facilitate a property-related service, relevant information may be shared with an authorized project representative, service provider or other relevant party, subject to applicable law and appropriate safeguards.

3.4 Legal and Regulatory Authorities

We may disclose information where required by applicable law, a valid legal process, a court order, or a lawful request from a competent government or regulatory authority.

3.5 Business Transfers

If a merger, restructuring, acquisition or transfer of business assets occurs, relevant information may be transferred where legally permitted and subject to applicable data protection requirements.

We aim to limit disclosures to information reasonably necessary for the relevant purpose.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand visitor behaviour and measure website performance.

Depending on the tools implemented, these technologies may include:

  • Essential cookies: Help support core website functionality and security.
  • Preference cookies: Remember selected settings or preferences.
  • Analytics cookies: Help us understand how visitors use the website and identify areas for improvement.
  • Advertising or measurement technologies: Where implemented, help measure marketing campaign performance or understand interactions with advertisements.

You can manage or disable cookies through your browser settings and, where available, the website’s cookie preference controls. Blocking certain cookies may affect some website features.

Where consent is legally required for non-essential cookies or similar technologies, we will seek the appropriate consent before activating them.

  1. Marketing Communications and Your Choices

If you submit an enquiry or otherwise provide your contact details, we may contact you to respond to your request and provide relevant property information.

Promotional communications about projects, offers, events or related services will be sent subject to applicable law and any consent requirements.

You may opt out of marketing communications at any time by:

  • Using an unsubscribe option where one is provided
  • Replying to the relevant communication where an opt-out mechanism is supported
  • Contacting us using the details provided in the Contact Information section below

An opt-out request will not prevent us from sending necessary non-promotional communications concerning an existing enquiry, transaction, legal obligation or service you have requested, where permitted by law.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining customer records, managing property-related interactions, complying with legal requirements and resolving disputes.

The retention period may vary depending on the nature of the information, the purpose for which it was collected, applicable legal requirements and whether a business or legal need to retain it continues to exist.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it or otherwise handle it in accordance with applicable law and our record-retention practices.

  1. Data Security

We use reasonable technical, organizational and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

These measures may include access controls, appropriate handling procedures and safeguards provided by our technology service providers.

However, no method of electronic transmission, internet communication or data storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, absolute security cannot be guaranteed.

If you suspect that your personal information has been misused or that you have received a fraudulent communication claiming to represent us, please contact us promptly.

  1. Your Privacy Rights and Requests

Subject to applicable law and any relevant conditions or exceptions, you may have the right to:

  • Access information: Request information about the personal data we hold about you and its processing.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Erasure: Request deletion of personal information where applicable legal conditions are met.
  • Withdraw consent: Withdraw consent for processing activities that rely on your consent, where applicable.
  • Opt out: Request that we stop sending promotional communications.
  • Raise a grievance: Submit a privacy-related complaint or concern for review.

To exercise these rights, please contact us using the details in Section 12. We may need to verify your identity or request additional information to process your request securely.

We will handle requests within the timelines and subject to the conditions prescribed by applicable law. Certain records may need to be retained where legally required or where another lawful basis applies.

  1. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, embedded content or other external services.

When you access these services, their respective privacy policies and terms may apply. We do not control the privacy practices of independent third parties and encourage you to review their policies before sharing personal information with them.

The presence of a third-party link does not necessarily constitute an endorsement of that party or its privacy practices.

  1. Children’s Privacy

Our website and property enquiry services are intended for individuals seeking real estate information and are not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. Where required, we will take appropriate steps to address personal information collected in violation of applicable requirements.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers or applicable laws.

The revised policy will be published on this page along with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we handle personal information.

Where required by applicable law, we will provide additional notice or seek consent for material changes to our data processing practices.

  1. Contact Information and Privacy Grievances

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern regarding the handling of your personal information, please contact us:

Saviour Builders Private Limited (Savviour Builderrs)

Official Website: https://saviourindia.com/

Corporate Office: C Block, C-110, Sector 65, Noida, Uttar Pradesh – 201301, India

Email: sales@saviourindia.com

Telephone: +91 120 410 4506

Additional Contact: +91 85400 60606

Website Contact Page: https://saviourindia.com/contact-us/

We will review and respond to privacy-related requests in accordance with applicable law.

This Privacy Policy applies to personal information collected through our website and related interactions covered by this policy. It should be read alongside our Terms & Conditions and other applicable website notices.

 

DISCLAIMER

This is to inform Users / Customer(s), that www.saviourindia.com and www.savviourbuilderrs.com are the only official websites of Saviour Builders Private Limited "Savviour Builderrs" ("the Company"). Accordingly, all users and prospective customer(s) are cautioned and advised not to rely upon any information stated on any other websites which may appear to be similar to the company's official website, including containing company's logo / brand name. The information contained in such websites may be false and user/customer(s) may get misleaded & suffer loss if they rely on such information.

In the event, user/customer(s) come across any such websites similar to company's official website containing its brand name/logo or any other information, then kindly contact and inform us on sales@saviourindia.com or legal@saviourindia.com.

Please ensure that you deal with only RERA registered real estate agents ("Registered Real Estate Agents") whose name appears as a real estate agent on the RERA website.

The Company shall not be liable or responsible for any loss, damage, claim, liability, expense, or inconvenience, whether direct or indirect, arising from or in connection with dealings with unauthorized persons, fraudulent websites, fake social media accounts, unauthorized agents, or any entity falsely representing itself as associated with or authorized by the Company.

Thank you for your continued trust and confidence in Savviour Builderrs.
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